Expert Auto Service You Can Trust

Rob Bridges

6 months ago

Bounced around for years looking for a reliable honest shop. Finally found it. Jeff and his team were awesome!

Brianna Harvey

a year ago

I hit a pot hole that popped my tire. Austin and Josh at AAA tire and auto saved the day! With smiles, they were able to get me in and out so quickly. I couldn't be more thankful for the friendly and exceptional service. Thank you so much!

DAVE Krowiak

3 years ago

OUTSTANDING SERVICE Our old car broke down late in the day, about half-way through a 20 hour drive from Canada to Florida. AAA came out to the car, established that the problem was more serious than they could fix on the spot, and towed the car to AAA Tire and Auto Service in Lexington, KY, after the business had closed for the day. We were worried sick about when we could resume our trip. AAA Tire and Auto Service called us as soon as they reopened in the morning, saying that he would get right on to the car, and would call us as soon as he had figured out the actual problem with the car. He called us back a few minutes later to tell us what part had broken, exactly what it could cost to fix, and to get our permission to do it. We happily agreed, and he said that he would get the car back on the road as soon as possible, and gave us an approximate time for completion. As soon as he received the new part (an alternator), he installed it, then called us to say it was ready. Absolutely excellent and fast service. Great clarity and consideration on the part of the mechanic in talking to us. We received the best possible service, and we are tremendously grateful to AAA Tire and Auto Service. Thank you very much to them!!! We would highly recommend AAA Tire and Auto Service to everyone!!!

Dave Merrifield

6 years ago

The friendliest and most professional auto repair shop I've ever been to. I went there because I needed custom brake lines since the Subaru dealer no longer could get parts for my ancient car. Auto Tech Service was directly recommended by the dealer, and they accepted my towed car without me present and they gave me a fair price for the repair. It quite honestly was more than the car was worth, so I declined the service, but they were willing to let me have a salvage yard pick up my car from their lot and they even notarized my signature on the title! Not bad, considering I declined their service. I know I am taking my next car here for service.

Risky Romance

2 years ago

My car had been sitting for a while, and I had my car towed here. As a young woman with literally no knowledge about cars, or how to describe sounds I did not feel belittled as I normally do other shops. The customer service was amazing. They were all very friendly and they fixed my car very quickly! Thank you AAA tire & auto for fixing my car, and being so great! I will definitely be returning!

Lonnie Stowell

11 months ago

Our van broke down and was towed to AAA tire and auto. Because our van was an older model. They worked hard to find the part. We basically lived in their parking lots for 3 days. They were so wonderful about updating us on the part and getting us back on the road. 5 stars is not enough for all you did for us Very much appreciate all that you did. Thank you

Suryadevara Rao

7 months ago

The people here are really nice, down to earth and are really helpful. While taking care of my van Jeff used these words, "a man must honor his word" and he did! of course, this is what we expect from AAA. I wish we have one more AAA automotive store near Ttes creek/Nicholasville road .

Austin Skenandore

6 months ago

My truck had a turbo blow and I was not getting into my usual dealer for repairs anytime soon. Found AAA on Northland and they got me in immediately. Took a bit but the workers were all incredibly kind and helpful every step of the way. Even game me discounts for being a AAA member and a student. Highly recommend and will be back if I need more maintenance!

William Stidham

5 months ago

Recently used AAA Tire & Auto Service - Northland Lexington for repair to my power window. Jeff, the location manager, was very helpful with providing me with an estimate. They worked with my extended warranty company to get the warranty reimbursement. I will definitely be contacting them again for any further assistance with my automotive repairs.

Edwardo

3 months ago

Had a suspension issue the likes I have never seen in my 20 years of driving. Jeff and his team diagnosed the problem and were very helpful in working with me. My only regret is that I found them so late. The service was phenomenal and Jeff is hands down one of the best shop managers I have ever worked with. God placed these people at the right place, at the right time. Super grateful for this place and thank you for getting me back on the road safely. You all have done amazing work